WARRANTY POLICY

The products with ultra key are warranted to be free from mechanical defects for a period of 7 years from the date of manufacture mentioned on the product. The product will be replaced or repaired in case of company fault. The product will be examined by the company and henceforth will be decided by the company if its eligible for warranty claim.


TERMS & CONDITIONS OF WARRANTY CLAIM

  • Damage due to abuse or neglect or wrong fitment, faulty installation is not covered.
  • Any damage to the product due to weathering of the doors or door frames or snagging of the hinges, etc. is not covered under this warranty.
  • This warranty does not include the damage to the product due to inappropriate usage, manhandling, negligence, improper repair and tempering.
  • Usage of the product with unapproved accessories, modifications and alterations to components is not covered under this warranty.
  • Seepage and entry of chemicals, oil, lubricants etc is not covered under this warranty.
  • Any damage to the ‘Shades and Surface Finish’ due to usage of aggressive cleaners is not covered under this warranty.
  • Consumables if any or damage due to the consumables is not covered under this warranty.

To get service under warranty the product along with the warranty certificate should be submitted to the Champ dealer. All incidental charges in course of replacement shall be borne by the consumer/purchaser.

Liability of or any consequential loss or damage is neither accepted not implied and is expressly excluded.