At Champ Locks, we offer High level security solutions and best quality Architectural hardware to our customers. And hence, we strive to attain highest level of our customer-satisfaction with our superior products. To attain this, we make it a point to ensure that that our valued customers are not only offered optimum quality products, but are also given value-for-their-money.
Champ locks currently has numerous local dealers and service outlets throughout the country and to make sure that all customers get the best quality product & services. Besides, our fully equipped infrastructure- having the best of trained & experienced technicians, tools and equipments also help us in maintaining highest standards of service quality and reliability among our customers.

WARRANTY POLICY

The products with ultra key are warranted to be free from mechanical defects for a period of 7 years from the date of manufacture mentioned on the product. The product will be replaced or repaired in case of company fault. The product will be examined by the company and henceforth will be decided by the company if its eligible for warranty claim.

TERMS & CONDITIONS OF WARRANTY CLAIM

  • Damage due to abuse or neglect or wrong fitment, faulty installation is not covered.
  • Any damage to the product due to weathering of the doors or door frames or snagging of the hinges, etc. is not covered under this warranty.
  • This warranty does not include the damage to the product due to inappropriate usage, manhandling, negligence, improper repair and tempering.
  • Usage of the product with unapproved accessories, modifications and alterations to components is not covered under this warranty.
  • Seepage and entry of chemicals, oil, lubricants etc is not covered under this warranty.
  • Any damage to the ‘Shades and Surface Finish’ due to usage of aggressive cleaners is not covered under this warranty.
  • Consumables if any or damage due to the consumables is not covered under this warranty.

To get service under warranty the product along with the warranty certificate should be submitted to the Champ dealer. All incidental charges in course of replacement shall be borne by the consumer/purchaser.

Liability of or any consequential loss or damage is neither accepted not implied and is expressly excluded.

Customer Service

We look forward to hearing and serving you!
At Champ Locks, each & every customer is important and their FEEFBACKS are even more precious, for they help us in doing better!
We also have extremely patient ears for our customers’ complaint, query and grievance etc.

So if you wish to speak to us on any matter, please feel free to call us.
Customer Care Timings: Saturday to Thursday (8 AM to 8 PM)

Call Us At: 9426897919
Write Us At: info@champlocksindia.com